After a somewhat confusing phone call involving two well-meaning Dell customer service representatives in India, the final verdict is not the news I expected.
My printer is a few years old. So old that the warranty expired a year and a half ago (oops).
Warranties are not available for purchase once the existing warranty expires. And even if it was under warranty, Dell would send me a brand new one instead of replacement parts. But it is expired, so... I need to buy a whole new printer. The good news is, a new one costs less than an extended warranty would have cost. The bad news is, I have to figure out how to throw away this electronic device.
I have heard about electronics recycling, but I've never done it myself, so I did a little internet research. I discovered that Lower Saucon Township is having an electronics recycling EVENT in September, which gives me a little bit of time to get the rest of my old equipment organized and ready for recycling. Here are the details:
Electronics Recycling ProgramNext event: September 24, 2011 ~ 9 am - Noon
WHAT’S ACCEPTED: Computer monitors (CRTs, Plasma & LCD displays); laptop & notebook computers; televisions (standalone, console, wide-screen, projection-screen, CRT, Plasma, LCD); computer systems (CPU Units); computer peripherals (printers, scanners, plotters, copiers); computer accessories (keyboards, mice, speakers, cords, cables); external disk memory & hard disk drives (confidential data destruction available); circuit boards & electronic components/chips; network hubs, modems & routers; photocopiers & multi-use copies (copy, fax, scan, print); telephone telecommunications/switching systems; PDAs, PDA cradles, & other hand held devices; cellular phones & cell phone chargers; toner cartridges (ink jet & laser jet); CDs, DVDs, magnetic tape, car batteries, household batteries, fluorescent lamps.
*NOTE: THERE WILL BE A SMALL FEE CHARGED FOR ALL THESE ITEMS: $1.00 each – answering machine, cell phone, copier, CPU, fax machine, keyboard, laptop, microwave, modem, pager, printer, radio/stereo, telephone. $5.00 each – Monitors $20.00 each – Televisions $0.25 each – Fluorescent lamps
Of course the newer version of the same all-in-one printer I just ordered does not use the same ink cartridges, so I will probably bring those along, too.